Cleveland Virtual PBX is an enhanced service that offers all the benefits and convenience of a sophisticated, on-premise telephone system and voice mail system at a fraction of the cost.
It provides an automated attendant that plays greetings based on time of day or day of week, provides a company directory, and routes callers to one of the 3-digit extensions or to the fax on-demand.
Callers can be connected to the person they are trying to reach, whether that
person is in the office, on the road, or working from home. Cleveland Virtual PBX can connect all of your remote employees or offices as if they're working in the next office.
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Private local Cleveland
telephone number. |
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Company Greeting for
workday, after-hours, and holidays |
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Company directory or dial by name |
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Flat Fee - No connect charges on inbound
calls* |
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Start with five
extensions, each with call transfer and voicemail (grow to thousands)
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Group messaging |
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Create/forward messages to others |
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Call re-transfer |
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In-call controls |
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Store up to 1000
simultaneous voice or fax messages per mailbox |
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Caller ID tracking for messages and call
detail reports |
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Message distribution groups |
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Immediate message
notification via pager, email, or telephone. *
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Message delivery to
email |
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New messages are never deleted (unless
email delivery is active) |
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Saved messages are stored for 30 days
(unless email delivery is active) |
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Transparent fax
detection and deliver to email |
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2 minute greeting
length (additional minutes available) |
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3 minute message lengths |
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10 personal greetings per mailbox |
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Live Connect/Call
Transfer* - up to 5 numbers simultaneously or one after the other |
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Optional call
screening/whisper |
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Selectable or custom music on-hold |
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Web based control panel to make account
changes |
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View call reports real-time on the web |
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Multiple simultaneous calls |
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Call handling/blocking
by Caller ID or time of day |
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Instant Activation |
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Increased message store (available
option) |
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Longer greetings (available option) |
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Detailed call reports
by fax or email (available option) |
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Fax storage and forwarding (available
option) |
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Directory listing (phone book & 411)
(available option) |
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Additional extensions (available option) |
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Fax On-Demand (available option) |
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Toll-free (800) number (available option) |
