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ViaTalk Review

ViaTalk provides the most cost effective, complete broadband phone service package available to United States residential and business customers. The catch is you have to pay for 24 months of service for the lower price.

Residential Plans

    VT_500: The VT_500 plan includes 500 anytime minutes good for calls to anywhere in the U.S. or Canada. Starting as low as $9.95 a month (requires 24 month prepayment). Month to month this plan costs $14.95 per month.

    The VT_500 plan offers a great value as an inexpensive primary or secondary phone line in any home. Should you pass your initial 500 minute allotment, continue talking at the great rate of only 3.5 cents per minute!

    VT_Unlimited Plan: The VT_Unlimited plan includes unlimited minutes good for calls to anywhere in the U.S. or Canada. Starting as low as $15.95 a month (requires 12 prepayment). Pay month to month for $22.95. Still a great price.

    The VT_Unlimited plan offers a great value as an inexpensive primary or secondary phone line in any home.

Business Plans

    VT_Business 1500 Plan: The VT_Business 1500 plan includes 1500 anytime minutes good for calls to anywhere in the U.S. or Canada. Starting as low as $29.95 a month (requires 24 months prepayment). Month to month is $34.95 per month.

    The VT_Business 1500 plan offers a great value as an inexpensive primary or secondary phone line for your office or home business. Should you pass your initial 1500 minute allotment, continue talking at the great rate of only 3.5 cents per minute!

    VT_Business Unlimited Plan: The VT_Business Unlimited plan includes unlimited minutes good for calls to anywhere in the U.S. or Canada. Starting as low as $35.95 a month. Pay month to month for $42.95 per month. The VTb_Unlimited plan offers a great value as an inexpensive primary or secondary phone line for your office or home business.

There is an activation fee of $29.95 on all plans under a 12 month plan. Activation is Free with a 1 or 2 year plan. There is no equipment Charge. They offer 14 Day money back guaranty and payment options is credit card Only.

Features

The following services are included with all VT broadband phone service packages.

  • Enhanced Voicemail
  • Incoming Caller ID w/ Name
  • Outgoing Caller ID w/ Name
  • Custom Caller ID w/ Name
  • Call Waiting
  • Call Forwarding
  • Simultaneous Ring
  • e911 Support
  • Operator Services
  • Call Return (*69)
  • Caller ID Block
  • 3-Way Calling
  • Free In-Network Calling
  • ViaTalk On-The-Go
  • Web Based Call Logs
  • BYOD Service Access
  • Anonymous Call Rejection
  • Network Unavailable Forward
  • Toll Free Remote Voicemail Access
  • 7, 10, & 11 Digit Dialing
  • Call Recording
  • Call Log Passwords
  • Do Not Disturb
  • Free 411 Directory Service

    For details on each feature visit their website. Click on Features.

Enhanced Calling Features:

The following services are optional with all VT broadband phone service packages.

  • Virtual Phone Number
  • Soft Phone Access
  • Toll Free Service
  • Fax Service

    For details on each enhanced feature visit their website. Click here Features.

Customer Service:

ViaTalk claims that service is one of their main priorities. They provide email support 24/7 and phone support from 8 AM to 12 AM EST. For the most part customer opinions of VT customer support are that they are available most of the time but not very considerate.

ViaTalk Review:

ViaTalk offers the most standard features compared to their competition. There is an additional one-time activation fee of $29.95 applicable over above the monthly charges. However, this is waived off for customers subscribing to 12 months or 24 months packages.

In case of cancellation, ViaTalk charges a cancellation fee which depends on the package to which the customer has subscribed and the time period for which he has used the services. The balance amount is refunded to customers after deduction of the cancellation fee.

ViaTalk claims they are the price leader for unlimited calling. The catch is that you have to pay for 2 years of service in advance. You also have the option of paying for 1, 3, 6, 12 or 24 months at a time at a higher price.

For more information about VT VoIP service Go To ViaTalk's website.



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