Virtual Phone Number Service - Interactive Portal

Interactive Portal™
Virtual Phone Number Service

One Number Does It All! With your Interactive Portal virtual phone number service you get a local or toll free telephone number that can be switched between four different applications. Select anytime between:

Voicemail
24 hour Recorded Hotline
Re-direct number
Complete Virtual Phone Personal Assistant

Whatever the application, there are No per-minute charges for calls to your local Interactive Portal service.

Features Pricing Guarantee Place Order
Virtual Phone Number Service with Extensions

Interactive Portal Virtual Phone Number Features

	Interactive web control Portal allows you to maintain account settings and retrieve messages.
	Unlimited minutes for inbound calls to your local Interact phone number.
	Advanced presence management allows you adjust the service to your day.
	Business Intelligence report helps you to analyze usage.
	Switch between four different applications.

Interactive Portal virtual phone number service delivers on the promise of Unified Communications with the most advanced features and capabilities in the industry. We offer these capabilities at a price to fit any budget. Whether for business or personal use there is nothing like Interactive Portal.

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Complete Feature List

(View descriptions by clicking the feature)

[+] Local Telephone Number: Choose your own dedicated local virtual phone number in a specific market. You can live and work in one city while having a Interactive Portal virtual phone number in another.	[+] Fast Activation: You don't have to wait to get started. Call our office for instant activation or use our on-line order form for activation within one business day.
[+] Toll Free Number optional: Choose your own dedicated toll free virtual phone number.	[+] Easy Web Management: You receive a personal interactive portal (web control panel) to access and manage your settings, review messages, review call logs and run call reports.
[+] Use Your Current Phone: Keep your current phone system, phone number and phone provider. Interactive Portal services work with your existing phone service.	[+] 4 Applications to Choose From: Switch between four(4) different applications: Voicemail, 24 hour hotline, Re-direct call forwarding and Virtual Phone Number Personal Assistant. One minute your number acts as a voicemail, the next minute it can be forwarding to your cell phone or simply playing an announcement.
[+] Bundled Minutes: Choose from one of our four(4) plans that best fits your business' needs. Inbound calls to your local virtual phone number are flat-fee and included in the package price while outbound usage for your local Interactive Portal service will draw from the bundled minutes for the plan you select. For custom applications please contact our office. We can customize plans for businesses of all sizes and needs.	[+] Presence Management: Your interactive portal virtual phone number service comes with status profiles that each completely defines how your service will operate, from the greeting that plays through the numbers we try to reach you at. Each status has a familiar name and function like work, home, cell and travel. Based on the status you have selected, your virtual assistant will handle the callers appropriately. For example, if your status is "in a meeting" callers will be sent to voicemail and instructed that you'll call them back after the meeting. When you get out of your meeting you can change your status back to "cell" or "work" to resume taking calls. Status can easily be changed over the phone or with easy web management.
[+] Call Handling/Blocking: Your Interactive Portal virtual phone number can block calls or handle calls differently when coming from specific telephone numbers or area codes.	[+] Multiple Simultaneous Calls: Your Interactive Portal virtual phone number can receive and handle multiple simultaneous calls.
[+] Internet Voicemail: Access and view your voicemail visually anytime, anywhere, by logging into your online account. Listen, view, manage, forward, and archive your voicemails, just like you would with your emails.	[+] Voicemail Delivery to Email: Have your voicemails instantly converted to audio files (MP3 or WAV) and forwarded as an attachment to your email address. Each email includes date, time, caller id and call duration. Emails can be copied to multiple recipients.
[+] Internet Fax: Send and receive faxes with your Interactive Portal virtual phone number. Your number will automatically accept faxes and send them to your email inbox (as PDF or TIF attachments) and to your online account. Login to your account to easily send faxes.	[+] Telephone Message Retrieval: In addition to standard web-based message retrieval and delivery to email, you can also retrieve messages over any touch-tone telephone.
[+] Transparent Fax Detection: The Interactive Portal unrivaled technology will listen while your greeting plays, trying to detect an inbound fax tone. If an incoming fax is detected then the greeting is stopped and the fax is received.	[+] New Messages Never Deleted: New messages will never be deleted for telephone or web retrieval on your Interactive Portal virtual phone number unless you have enabled message delivery to email. In that case, as a courtesy we'll remove new messages from the telephone retrieval system after seven (7) days. Saved messages are available for telephone retrieval for up to 30 days.
[+] 5 Minute Greetings While recording your Interactive Portal virtual phone number greeting you'll never run out of time with the generous 5 minute greeting record time. In that unlikely event, contact our sales department if you need more time.	[+] 3 Minute Messages: Callers will have plenty of time to leave messages with the 3 minute message record time. If you have a special application that requires more than 3 minutes then contact our sales department.
[+] Upload MP3/WAV Greetings: You can upload your own greetings from your Interactive Portal in either MP3 or WAV file format.	[+] Professional Recordings optional: Let our professional voice artists record your greetings for you. Your company will sound more professional and will gain a competitive advantage over your competition.
[+] Find-me Follow-me: You will never miss a call when using this feature. Your callers are forwarded to any number (s) you choose. Through your Interactive Portal you can have your number programmed to ring up to 5 numbers either at the same time or in order. Once forwarded you can place callers on hold with music, transfer them to voicemail or another number or simply reconnect with them.	[+] Call Screening With Voice Note: When using the find me- follow me feature, this feature forces your caller to announce who they are before they are transferred to you. So when you answer the phone it will announce the callers name to you. You then have three options: 1) Accept, 2) refuse or 3) refuse with a comment before sending them to voicemail. Option 3 is a more polite way of refusing the call. It lets you record a short message to your caller letting them know you can't take their call and will call them back.
[+] Caller ID Screening: Screen caller IDs before you answer. We capture the caller ID so you can review and choose to accept or let the call go to voicemail. Screen caller IDs before you answer.	[+] Message Alerts: When a new message or fax arrives, you can get a notification of this new message (to hundreds of recipients) in several ways including: email, phone, pager, or SMS text. Program all notification types online to your preference. You can even customize the emails and alerts with your own subject line and body text.
[+] Music & Messages On Hold: Upload your own music and messages on hold for your callers to hear while they are waiting to be connected to you.	[+] SMS Text Notification: Receive SMS text messages to your cell phone when your Interactive Portal virtual phone number receives voicemail or faxes.
[+] Custom On Hold Greetings: You can create custom voicemail greetings and hold scripts for your callers to hear why they are on hold. Why not use that time to market and inform your callers about your company?	[+] Online Call Reports: Every call to your Interactive Portal virtual phone number is logged in our online reporting tool. Analyze calls to your number or extensions to get dates, times, durations and call activity for every call.
[+] Virtual Calling Card: This feature allows you to make phone calls from your Interactive Portal virtual phone number. Your customers will see your Interactive Portal number on their caller id making it appear that you are calling from your office.	[+] Business Intelligence Reports: Business Intelligence Call Reporting is an advanced version of our standard call logs. The BI reports give you real time statistics and demographics on who your callers are. Various types of reports that can be run including a report that uses Google Map's to show your call history by geography.
[+] Escape to Operator: At anytime your callers can press 0 to speak to a live person. You program which extension 0 goes to.	[+] Call Re-transfer: Use this feature once you have accepted a forwarded call through your Interactive Portal virtual phone number. This feature allows you to place the caller on hold and either transfer them back to voicemail, to another extension on the PBX or to another phone number. While the caller is on hold the are listening to your music on hold or your custom hold greeting.
[+] Wake-up Calls: Wake up calls let you tell your number/extension to call you at a certain time of day.	[+] In-Call Controls: During a call you can access the in-call controls menu to place the call on hold, transfer the call to voicemail, send the caller to another extension or another phone number, or review the callers Caller-ID.
[+] Call Queuing optional: Program individual extensions to place callers into a queue rather than send them to voicemail when calls are not answered on an extension. For example, your sales extension is setup to dial your 3 sales reps' cell phones. If they are all on the line and can't take the call, our call queuing feature will give your caller the choice of staying on hold or going to voicemail. If they choose to stay on hold you can have custom hold greetings recorded for them to listen to on hold. As soon as one of the reps becomes available our system will attempt to sent the call to the rep.	[+] Reverse Call Back: When checking your messages over the phone, you can press 6 to call back the person who left the message for you. Our system will dial back the caller ID of the caller and they will see your Interactive Portal number on their caller ID.
[+] Secret VIP Code: Your Interactive Portal virtual phone number can be given a secret VIP code that you can share with friends and family. Using the VIP code they can override the active status and have Interactive Portal connect them to you regardless of whether the active status allows calls to be connected.	[+] Voice Notes/Dictation: Have you ever had a great idea or thought, and you didn't write it down. Then the next day you are trying to remember what your idea was. With Voice Note you can setup a speed dial key on your cell phone to dial into your Interactive Portal number and record up to 10 minutes of personal notes or dictation. Your notes will then be converted to an .mp3 or .wav file and emailed to you.
[+] Telephone Book/411 Listing optional: Have your local Interactive Portal number listed in the local business telephone book or available for directory assistance in your company's name.	[+] No Software or Equipment Required: There is absolutely no software or equipment required to use your Interactive Portal service.

Pricing	Interact
*Interactive Portal ™*	Essential	Manager	Pro	Executive
Monthly Payment	$9.95	$14.95	$24.95	$38.95
Included Minutes *	100	250	500	1000
Extra Minutes**	6.7	5.9	4.8	3.9
Toll free or local number	Free	Free	Free	Free
Additional Number	$5 month	$5 month	$5 month	$5 month
Set-up	$15 one time	$15 one time	$15 one time	$15 one time
Bring a number to HVS	$30 one time	$30 one time	$30 one time	$30 one time

* Local numbers are only billed for find me/follow me or notify calls. Local numbers get UNLIMITED inbound calls and faxes.
* Toll free numbers are only billed for the duration of the call, no double leg billing.
** Each plan has an included amount of minutes each month. If you exceed your included minutes you will be billed the extra minute rate that applies to your plan.

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My Guarantee To You
If you are not completely satisfied with your Interactive Portal virtual phone service you have a 30 day money back guarantee, no questions asked. That is more than a guarantee - it is a promise. Simply let us know that you want to cancel before the thirty day period has expired and we will refund the payment you have made to us, less any usage fees you may have incurred during that time. Please note this refund policy does not apply to toll free or long distance usage fees.