VoIP Business Case - ROI Analysis
Need help developing your VoIP business case?
The return on investment chart below provides a very basic analysis of determining the cost of an on premise phone/PBX system versus a Hosted VoIP solution.
This is an interactive spreadsheet. You can change the data in the fields highlighted in yellow to reflect your business. This particular analysis assumes a two location business with a total of 20 phones.
This analysis does not reflect the cost savings for not having to purchase a PBX system (which is a huge cost). Therefore you must take this into consideration in your analysis.
You also have to ask yourself these important questions.
Will it make it or will you have to replace?
Is it giving you all the features you need? Or is it nearly obsolete?
What if you have to add more users, is it capable or do you have to buy more equipment and licenses?
Other Benefits:
With the additional Hosted VoIP features such as the ability to work from any
location, voicemail and fax to email, conferencing, Outlook web account, total
call management, efficiency gains for each employee can be recognized.
These features are new tools that will have an impact on
employee day to day business.
Please see our guide to selecting a hosted business VoIP solution for additional information on developing a
VoIP business case.


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